Refund & Cancellation Policy

Effective Date: June 5, 2026

At Cora Luxury Spa, we are dedicated to ensuring every guest enjoys a smooth and luxurious experience. To maintain clarity and fairness for all, we have outlined our refund, rescheduling, and cancellation policies below:

Refund Policy

No Refunds: All payments made towards spa services are final and non-refundable. Once processed, payments cannot be returned under any circumstances.

Memberships: All membership bookings and purchases are final. Once booked, memberships cannot be canceled, and no refunds will be issued under any circumstances.

Gift Vouchers: Purchased gift vouchers are non-refundable and cannot be redeemed for cash.

Rescheduling Policy

Flexibility to Reschedule: Guests who are unable to attend their appointment may request to reschedule it for a later date.

Guidelines: Rescheduling requests must be made at least 24 hours prior to the scheduled appointment. All changes are subject to availability, and we will make every effort to accommodate your preferred date and time.

Cancellation Policy

Cancellations: Should you cancel an appointment, no refunds will be provided. You may, however, reschedule as per the rescheduling guidelines above.

Missed Appointments: Failure to arrive for an appointment without prior notice will result in the forfeiture of the payment.

Membership Cancellations: As stated above, active memberships are strictly non-cancellable once the booking is confirmed.

Assistance & Contact Details

For rescheduling requests or any queries, please reach out to your preferred branch:

Cora Spa, Connaught Place

Phone: +91 7827989895 / +91 1143604579

Email: Coraspacp@gmail.com

Address: C 35, 1st Floor, Inner Circle, C Block, Connaught Place, New Delhi, 110001

Cora Spa, Preet Vihar

Phone: +91 9112589898 / +91 01144709174

Email: Coraluxuryspa@gmail.com

Address: C 50, 2nd Floor, C Block, Preet Vihar, New Delhi - 110092

✨ Thank you for your cooperation and understanding. At Cora Luxury Spa, we remain committed to delivering exceptional care, refined luxury, and an unforgettable spa experience.