Privacy Policy

Effective Date: June 5, 2026

Spa Guidelines & Guest Experience

At Cora Luxury Spa, we believe in creating a serene and luxurious environment for every guest. To help you enjoy your visit to the fullest, we kindly request you to review the following information before your appointment.

Selecting Your Therapy

Our spa offers a wide range of carefully curated services. If you’re unsure which therapy will best suit your needs, our reception team will be delighted to assist you. A short consultation can help you discover the most beneficial service tailored to your preferences and wellness goals.

Arrival & Punctuality

We recommend arriving 10–15 minutes before your scheduled appointment. This allows you to settle in and begin your relaxation journey without any rush. Should you be running late, kindly inform our reception. Please note that late arrivals may result in a shortened session to ensure the next guest is accommodated on time.

What to Wear

Feel free to come in comfortable attire. Upon arrival, you will be provided with a robe, slippers, and disposable undergarments for your service. Our therapists follow professional draping protocols to ensure your comfort and modesty throughout the session.

Spa Etiquette

To preserve the peaceful atmosphere:

Kindly keep conversations soft.
Please silence mobile phones and electronic devices.
Respect the privacy and relaxation of fellow guests.

Valuables & Personal Belongings

While each service room is equipped with a secure locker facility, we advise against bringing valuables. The spa is not responsible for the loss or misplacement of personal items.

Personal Preferences

Your comfort is our priority. Whether it’s the room temperature, music, pressure of the massage, or lighting, please share your preferences with your therapist at any time.

Code of Conduct

We uphold a professional and respectful environment. Any inappropriate actions, comments, or behavior of a sexual or offensive nature will result in the immediate termination of the session, and the guest may be permanently restricted from future bookings.

Steam & Heat Therapy

Steam can enhance your spa journey by opening pores and aiding relaxation. We recommend limiting your session to 5–7 minutes unless otherwise advised, to ensure a safe and rejuvenating experience.

Pregnancy & Special Conditions

If you are pregnant or have any medical conditions, please notify us at the time of booking. Certain services may be restricted, while others can be customized to provide gentle relaxation. We encourage guests to seek medical advice before choosing therapies during pregnancy.

Food & Beverages

For an optimal experience:

Avoid eating heavy meals or drinking chilled beverages 30 minutes before and after your service.
Alcohol consumption before, during, or immediately after therapy is discouraged.

Feedback & Communication

Your satisfaction matters to us. If at any point you feel your experience could be improved, please speak with our Guest Relations Manager or Reception team before leaving.

Payments & Gratuities

We accept Cash, UPI, and all major Credit Cards.
While service charges are not included, gratuities are appreciated. A 10% tip is considered a gracious acknowledgment of your therapist’s dedication and may be handed directly to them or at the reception desk.

Memberships, Vouchers & Refunds

Prepaid memberships and gift vouchers are non-refundable.

Expiry dates on vouchers or memberships cannot be extended.

Assistance & Contact Details

For any queries regarding our guidelines or your upcoming visit, please reach out to your preferred branch:

Cora Spa, Connaught Place

Phone: +91 7827989895 / +91 1143604579

Email: Coraspacp@gmail.com

Address: C 35, 1st Floor, Inner Circle, C Block, Connaught Place, New Delhi, 110001

Cora Spa, Preet Vihar

Phone: +91 9112589898 / +91 01144709174

Email: Coraluxuryspa@gmail.com